Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use the cookies to anonymously analyze the visitor interests and website navigation patterns using Google Analytics, which allow us to offer you a better experience. The cookies we use are used only for statistical and marketing purposes. We collect the following information using our cookies: the total time a user spends on your site, the time a user spends on each page and in what order those pages were visited, what internal links were clicked (based on the URL of the next pageview), the approximate geographic location of the user, what browser and operating system are being used, screen size and whether Flash or Java is installed, the referring site. In the process of collecting this information we anonimize the visitor's IP address, which removes personal, identifiable information about them.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How long is my data stored

We store a history of our user activity for a period of 26 months and the IP is anonymized (it cannot be tracked back to you personally).

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Who has access to the coookie information

We use Google Analytics for tracking our visitors' activity and this information is used only for our internal statistical processes, it is not made public or made available to any other 3rd party.

Personal information

We do not directly collect personal information, but in order to purchase a ticket you must enter your personal details, which are used by our ticket processor and payment processors to be able to provide you with this service. This information is necessary in order to provide you with this service, to offer you assistance with your tickets and to prevent ticket fraud. The personal information you enter is used during the payment processing and for being able to provide you with post-purchase support and is not made available to any other third party except for the ones that are necessary to provide you with the ticketing service.

The information is only used until the purpose of the information has reached its end (the event has finished), after which it will be deleted. Financial and payment information is stored securely by the payment processor and is only collected and stored in order to fulfill the legal requirements associated with the payment processing service.

For more information about your personal information or for opting out to delete or anonymize your information, you can contact us any time via e-mail at info@transylvaliens.com.